Customer & Privacy Policy

We do not resell personal information and do not disclose your personal information to others; it is only recorded in our customer database. You can have your information deleted at any time.
In order to enter into an agreement with FenrisFour, we need the following information:
. Name
. Address
. Phone number
. Email address

We register your personal information in order to deliver the item to you.

The personal information is registered with FenrisFour and stored for up to five years, after which the information is deleted.

When personal information is collected through our website, we ensure that it is always done with your explicit consent, so that you are informed of exactly which information is collected and why.

The director and employees of FenrisFour have access to the information recorded about you.

The data controller at FenrisFour is: Fenris

We do not store or transmit customer information encrypted.

As a registered user of FenrisFour, you always have the right to object to the registration. You also have the right to access the information recorded about you. These rights are granted to you under the Personal Data Protection Act, and inquiries related to these rights should be addressed to

At, cookies are used to optimize the website and its functionality, making your visit as easy as possible.

You can delete cookies from your computer at any time. Learn how to delete your cookies at Webshop Cookies and Privacy Policy.

Complaint Options

Complaints about products can be sent to:
Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby

For non-EU citizens residing outside the EU, complaints should be sent via the EU Commission’s online dispute resolution platform.

When filing a complaint, please provide our email address:, as well as the website where you purchased the item.